Products & Solutions
Field Service
You Can Rely on Hydril's Extensive Service Network
When you purchase Hydril equipment, you receive access to a global network of certified personnel equipped with the OEM experience and resources to solve your technical challenges. All members of our field service team complete a rigorous training program. They are certified to work wherever you may need them, and they are available to you any hour of the day or night.
Besides phone support, we also offer technical support via online chat programs and through our Remote Service Network (RSN), an optional service tool for Hydril control systems. It allows Hydril technicians anywhere in the world with Internet access to login to a customer's system (equipped with RSN hardware) for diagnostic purposes. When only a service call will do, Hydril certified personnel are rarely more than a day away from wherever you may be, anywhere in the world.
Hydril's field service is truly the best of the best. Count on us for:
- Installation, field repair, maintenance and technical support.
- 365/24/7 availability
- Credentials, including BOSIET, HUET, Safe Gulf, OPITO and Norwegian Water Survival
- Easy access — call 281.449.2000